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๐Ÿ”’ Legal Document

Privacy Policy

Effective: March 16, 2026 ยท Last updated: March 16, 2026

๐Ÿ“ Gujarat๐Ÿ›๏ธ Indian Law๐Ÿ‘ถ DPDP 2023๐Ÿ“ง privacy@gyaniq.in

Please read this document carefully before using the IGNIYTE platform. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you are a minor (under 18 years of age), your parent or legal guardian must review and consent to these terms on your behalf.

1

Introduction & Scope

Welcome to IGNIYTE, a product of R.K. Study Hub, located in Gujarat, India. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the IGNIYTE platform โ€” including our web application, mobile application, and any related services.

This policy applies to all users of IGNIYTE: students, parents/guardians, teachers, administrators, and visitors. We are committed to full compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000 of India.

๐Ÿ‘ถ Parental Consent Notice

If you are under 18 years of age, your parent or legal guardian must provide verifiable consent before you can use IGNIYTE. We take the privacy of minors extremely seriously and have additional safeguards in place for children's data.

2

Information We Collect

We collect information across four categories depending on your role:

A. Student Information

Full name, date of birth, phone number, class & board, academic scores, attendance records, IGNIYTE coins & XP, health score metrics, mood/emotion data (self-reported), test performance, and learning analytics.

B. Parent / Guardian Information

Full name, phone number, email address, relationship to student, and payment information processed securely via Razorpay (we do not store card details).

C. Teacher Information

Full name, phone number, employment details, qualifications, and bank account information (encrypted at rest with AES-256) for salary processing.

D. Technical Data

Device information, IP address, browser type, access logs (retained for 90 days), cookies, and usage analytics.

๐Ÿšซ We do NOT collect Aadhaar numbers, biometric data, or medical/health records.

3

How We Use Your Information

Your data is used strictly for the following purposes:

๐Ÿ“š

Educational Services

Delivering classes, tests, assignments, and personalized learning paths.

๐ŸŽฎ

Gamification

Managing coins, XP, Battle Quiz ELO ratings, leaderboards, and rewards.

๐Ÿ’ณ

Fee Management

Processing payments, generating receipts, and tracking fee status.

๐Ÿ“ฑ

Communication

Sending notifications, SMS alerts, and updates to students and parents.

๐Ÿ“Š

Analytics

Understanding learning patterns and improving the platform experience.

๐Ÿ”

Security

Protecting accounts, preventing fraud, and maintaining platform integrity.

โš–๏ธ

Legal Compliance

Meeting regulatory obligations under Indian law.

โœ… We never sell your data to third parties or use it for targeted advertising.

4

Children's Data (Under 18)

โš ๏ธ DPDP Act 2023 โ€” Special Protections for Children

The Digital Personal Data Protection Act, 2023 classifies all individuals under 18 as children and requires verifiable parental consent before processing their data.

  • Parental consent is mandatory before any student under 18 can use IGNIYTE.
  • Students under 18 cannot self-register โ€” enrollment must be done by a parent/guardian or institute staff.
  • We do not perform behavioral tracking or ad targeting on minors.
  • We do not create marketing profiles or engage in profiling of children.
  • Mood and emotion data is private and used only to support student wellbeing โ€” never shared externally.
  • Parents can request full deletion of their child's data at any time by emailing privacy@gyaniq.in.
5

Data Sharing & Third Parties

We share limited data with the following trusted service providers:

ProviderPurposeData Shared
RazorpayPayment processingTransaction details only
Twilio / MSG91SMS & notificationsPhone number, message content
Google AnalyticsUsage analyticsAnonymized usage data
Cloud HostingInfrastructureAll data (India region servers)

We never sell your data to any third party. We may share data with government authorities only when compelled by a valid court order.

6

Data Retention

We retain your data only as long as necessary for its intended purpose:

  • Student academic records: 3 years after last enrollment
  • Fee & payment records: 7 years (as required by Indian accounting laws)
  • Parent data: 1 year after account deletion request
  • Teacher records: 5 years after employment ends
  • System logs: 90 days
  • Deleted accounts: Fully purged within 30 days of deletion confirmation
7

Your Rights Under DPDP Act 2023

As a data principal under the DPDP Act, you have the following rights:

๐Ÿ‘๏ธ

Right to Access

Request a copy of all personal data we hold about you.

โœ๏ธ

Right to Correction

Request correction of inaccurate or incomplete data.

๐Ÿ—‘๏ธ

Right to Erasure

Request deletion of your personal data, subject to legal obligations.

๐Ÿšซ

Withdraw Consent

Withdraw previously given consent at any time.

๐Ÿ“

Grievance Redressal

File a complaint about how your data is processed.

๐Ÿ‘ค

Right to Nominate

Nominate a person to exercise your rights in case of incapacity or death.

To exercise any of these rights, email us at privacy@gyaniq.in. We will respond within 30 days.

8

Data Security

We employ industry-standard security measures to protect your data:

  • TLS 1.3 encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • OTP-based login โ€” no passwords stored
  • Role-Based Access Control (RBAC) โ€” users only see data relevant to their role
  • Parameterized queries to prevent SQL injection attacks
  • Razorpay PCI-DSS compliance for payment processing
  • Audit logs for all administrative actions
  • 72-hour breach notification to affected users and authorities

โš ๏ธ No system is 100% secure. While we implement best-in-class security measures, we cannot guarantee absolute security. We will notify you promptly in the event of any data breach.

9

Cookies & Tracking

We use the following types of cookies:

ESSENTIAL

Essential Cookies

Required for authentication, session management, and security. Cannot be opted out.

ANALYTICS

Analytics Cookies

Help us understand how you use the platform. You can opt out of these cookies.

PREFERENCE

Preference Cookies

Remember your settings and preferences. You can opt out of these cookies.

10

Grievance Officer & Contact

R.K. Study Hub (IGNIYTE)

Gujarat โ€” 394230, India

๐Ÿ’ฌWhatsApp support available during business hours
โฑ๏ธWe respond to all grievances within 30 days

If you are not satisfied with our response, you may approach the Data Protection Board of India established under the DPDP Act, 2023.

11

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will notify you via in-app notification and/or SMS/email.
  • The updated policy will be posted on this page with a new "Last Updated" date.
  • Continued use of the platform after 30 days of notification constitutes acceptance of the updated policy.
  • For any changes affecting children's data processing, we will seek fresh parental consent.

We recommend reviewing this policy periodically to stay informed about how we protect your data.

Have questions?

Our team is here to help you understand our policies

๐Ÿ“ง Email Us๐Ÿ’ฌ WhatsApp